Managed DNS Problem

Tails5 · Post by **Tails5** » Tue Jan 22, 2008 9:39 am

I'm having a big problem with Managed DNS, it told me to change my nameservers, so I changed my domains name-servers, and don't know how to add the old ones back so I can use Managed DNS and my website. Please help

Post by **SHAdmin** » Wed Jan 23, 2008 1:17 am

Hi,
Any changes in DNS take atleast 2 to 24 hours to take effect. Please wait for that time and let me know if it starts to work.

Tails5 · Post by **Tails5** » Wed Jan 23, 2008 2:22 pm

It's now been about 32 hours since it happened. I think the problem has something to do with me changing the NS's to go to Managed DNS, I just dont know how to set those NS's back into it using Managed DNS for the whole site.

Post by **SHAdmin** » Wed Jan 23, 2008 4:24 pm

Hi,
Please use the guides given at http://smokyhosts.myorderbox.com/kb/ser ... at124.html and check if what you have setup is correct or not. If you still find any issue, then please let me know the domain name and i will look into it.

Tails5 · Post by **Tails5** » Thu Jan 24, 2008 4:52 pm

Managed DNS is set up properly, and I tried adding the NS without a zone, but it still isn't working. I tried re-adding the domain as a parked domain. It said "cs-lewis.info has been successfully created for you" but it won't load my homepage when I try to go to it.

Post by **SHAdmin** » Fri Jan 25, 2008 12:24 pm

Hi,
Please PM me the domain name with the email address you have used at the time of registration and i will look into the issue.

antnzdotcom · Post by **antnzdotcom** » Mon Jun 23, 2008 7:56 am

yeh i am having the same problem.. let me know if you get a fix...

Tails5 · Post by **Tails5** » Wed Jul 02, 2008 5:59 pm

The solution is to point the NS to your Managed DNS, and point a CNAME record with a blank zone to your smokyhosts website, for example, I had it pointed to tails5.thesmokylounge.com