Support :(
Posted: Wed Oct 28, 2009 9:08 pm
My server has been down since 1pm GMT - its not 9pm GMT - I have done a ticket - sent SHAdmin the ticket number, emailed their support email address THREE times and raised two tickets - I have customers really angry at me, but getting in touch with Smokyhosts is proving almost impossible - I may have to look for another host - I dont want to because more often than not this host is excellent - but this is the second time this has happened.