Important Information Reguarding Accounts
Posted: Mon Nov 05, 2007 9:16 pm
Smokyhosts nor individual accounts are having any security issues. If your account information has been altered or your websites are unavailable please post here. In order for SHAdmin to get a good idea of what is happening he will need to know how many accounts are having this problem.
I'm telling you this once and that is it, this is not a hack nor any fault of smokyhosts.
As far as I am aware this problem has rendered any Cpanel attempts invalid and all domains/server files under your account are unavailable to be rendered or found in your browser. Once again I am quite sure this is just probably a downed server or something along those lines. Please do not fret and allow SHAdmin enough time to get this situation under control, but like I said at least post you are having this issue. DO NOT POST THAT YOU ARE HACKED AND DO NOT BLAME SMOKYHOSTS FOR THIS PROBLEM! HAVE SOME COMMON SENSE AND ACT SENSIBLE ABOUT THIS.
Thank you for your patience and I hope this small issues doesn't change your mind about the service of smokyhosts. This is a small problem and I have no doubt it will be under control as soon as the issue is found.
Unlike normally all I need is a simple post saying you have this issue, do not post amongst one another all you need to do is post a simple " I am likewise having this problem. " Simple, effective, and keeps this post on topic.
My bet is this is simply a down server and accounts on that server are not able to be found. Not everyone will have this issue, but like I said it's a small issue and should be manageable. Do not flood the forums with this problem and don't flood up SHAdmin's PM Box. Post a simple post saying you are having this problem and everything should be better soon. If you go about spreading rumors or saying you've been hacked after this message has been posted I will suggest something in return for punishment. Don't be dumb, this is a simple issue and like I've said should be under wraps sometime in the near future.
I'm telling you this once and that is it, this is not a hack nor any fault of smokyhosts.
As far as I am aware this problem has rendered any Cpanel attempts invalid and all domains/server files under your account are unavailable to be rendered or found in your browser. Once again I am quite sure this is just probably a downed server or something along those lines. Please do not fret and allow SHAdmin enough time to get this situation under control, but like I said at least post you are having this issue. DO NOT POST THAT YOU ARE HACKED AND DO NOT BLAME SMOKYHOSTS FOR THIS PROBLEM! HAVE SOME COMMON SENSE AND ACT SENSIBLE ABOUT THIS.
Thank you for your patience and I hope this small issues doesn't change your mind about the service of smokyhosts. This is a small problem and I have no doubt it will be under control as soon as the issue is found.
Unlike normally all I need is a simple post saying you have this issue, do not post amongst one another all you need to do is post a simple " I am likewise having this problem. " Simple, effective, and keeps this post on topic.
My bet is this is simply a down server and accounts on that server are not able to be found. Not everyone will have this issue, but like I said it's a small issue and should be manageable. Do not flood the forums with this problem and don't flood up SHAdmin's PM Box. Post a simple post saying you are having this problem and everything should be better soon. If you go about spreading rumors or saying you've been hacked after this message has been posted I will suggest something in return for punishment. Don't be dumb, this is a simple issue and like I've said should be under wraps sometime in the near future.