Search found 8 matches
- Wed Oct 06, 2010 5:54 am
- Forum: Introduction
- Topic: How long to wait on a ticket?
- Replies: 2
- Views: 1724
- Tue Oct 05, 2010 7:19 pm
- Forum: Introduction
- Topic: How long to wait on a ticket?
- Replies: 2
- Views: 1724
- Tue Oct 05, 2010 1:14 pm
- Forum: Introduction
- Topic: How long to wait on a ticket?
- Replies: 2
- Views: 1724
How long to wait on a ticket?
How long do people have to wait on a ticket being answered?
- Wed Oct 28, 2009 9:08 pm
- Forum: Suggestions
- Topic: Support :(
- Replies: 1
- Views: 1086
Support :(
My server has been down since 1pm GMT - its not 9pm GMT - I have done a ticket - sent SHAdmin the ticket number, emailed their support email address THREE times and raised two tickets - I have customers really angry at me, but getting in touch with Smokyhosts is proving almost impossible - I may hav...
- Tue Jul 29, 2008 3:28 pm
- Forum: Suggestions
- Topic: Service Status
- Replies: 3
- Views: 1480
- Tue Jul 29, 2008 12:39 pm
- Forum: Cpanel help
- Topic: No scripts in fantastico
- Replies: 3
- Views: 2028
- Tue Jul 29, 2008 12:35 pm
- Forum: Advertise your site
- Topic: MY Tutorial Site
- Replies: 19
- Views: 18095
- Tue Jul 29, 2008 12:34 pm
- Forum: Suggestions
- Topic: Service Status
- Replies: 3
- Views: 1480
Service Status
How about a service status page? As someone who is now into his fifth hour of Downtime and the only method of getting a response from Smokyhosts is via email (which is OK until you actually remember you use your own server to route email) maybe the following 1) Advance notification (wherever possibl...