Page 1 of 1

How long to wait on a ticket?

Posted: Tue Oct 05, 2010 1:14 pm
by Servtec
How long do people have to wait on a ticket being answered?

Posted: Tue Oct 05, 2010 7:19 pm
by Servtec
10 hours without a response to a ticket and nobodys answering their phone - this is excellent really......

Posted: Wed Oct 06, 2010 5:54 am
by Servtec
Its now been almost 24 hours, SHAdmin is not responding and neither is Support, Resellers or Sales - and I cant ge through on the phone.