FTP Help

All the members needing any kind of help for cpanel can discuss here.

Moderator: Lixas

damen57
Posts: 195
Joined: Fri May 26, 2006 10:37 am

FTP Help

Post by damen57 »

I am really stuck here i am typing in ftp.damen57.thesmokylounge.com in smartFTP in the address thing and my details that i set up in the other thing and it keeps saying
[12:22:29] SmartFTP v2.0.996.22
[12:22:29] Resolving host name "ftp.damen57.thesmokylounge.com"
[12:22:29] Connecting to 72.36.161.165 Port: 21
[12:22:30] No connection could be made because the target machine actively refused it.
[12:22:30] Cannot login waiting to retry (30s)...
[12:22:30] Client closed the connection.
[12:22:30] Active Help: http://www.smartftp.com/support/kb/index.php/58
so i need help and lots of it i have read all the other people calls for help about FTP and it was no help so can someone help me please!


Freedom Fighter
Posts: 479
Joined: Tue May 16, 2006 11:53 am

Post by Freedom Fighter »

Have you tried another ftp browser?

This also could be a problem with the server if so i believe SHadmin will see this post and give you some help.
damen57
Posts: 195
Joined: Fri May 26, 2006 10:37 am

Post by damen57 »

i have tried LeechFTP and smartFTP
Freedom Fighter
Posts: 479
Joined: Tue May 16, 2006 11:53 am

Post by Freedom Fighter »

try cuteftp it is the bes in my opinion and are you sure your site is set up?
like have you gotten a pm sytating that you have it?
damen57
Posts: 195
Joined: Fri May 26, 2006 10:37 am

Post by damen57 »

Umm yes my site is set up well im pretty sure seeing as i can login to the cpanel doesnt that mean its set up
Freedom Fighter
Posts: 479
Joined: Tue May 16, 2006 11:53 am

Post by Freedom Fighter »

humm this boils dow to two issues.

1) you are not useing the correct login information

2) There is a issue with your account and you need to contact smoky.

In the mean time try to create another account for your ftp and try again.
TheCrymsonLegends
Posts: 1246
Joined: Wed Feb 16, 2005 6:59 am

Post by TheCrymsonLegends »

Yeah he is, I am getting the own problem. With CuteFTP, says it won't connect.

Everything is right, and nothing.... Must be that problem with the server, but this is getting rather useless. Site's can't be unable to be worked on for this length of time, I have a deadline that I must meet. O.o O.O o.O


Oh well I will work on the essentials and then when the server problems are cleared then I will work on the coding and everything.


Edit: It also says it is actively refusing it. That means the server itself is rejecting the connection. I suppose it is a thing we will have to ****ing wait for. :P, Im not mad I just very impatient :D.
Reached 5000 Credits! The highest of any member on Smokyhosts! New milestone for Me!
Ky
Posts: 181
Joined: Tue Apr 18, 2006 8:36 pm

Post by Ky »

SH Web Server: Online

FTP: Offline

It's the ftp, thankfully I don't need to upload anything else to my site at this point.
Mizo

Post by Mizo »

after ther server was back again up from 2 days all mu ftps account in my hosting
are down and cant make me log in i try all ftps progz and dont work too

i use the ftp for all my work at my site now i use file manger :cry:

imagine with me how time i spend to give all my files in the host the promotions with file manger :evil:

its realy unbearable :?:
Freedom Fighter
Posts: 479
Joined: Tue May 16, 2006 11:53 am

Post by Freedom Fighter »

humm well im smoky hosts have a reson for this. so please take it easy and wait it out. And if you site is losing money( :roll: ) then contact smoky if you feel yo need too.
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