How long to wait on a ticket?

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Servtec
Posts: 8
Joined: Mon Jun 02, 2008 5:07 pm

How long to wait on a ticket?

Post by Servtec »

How long do people have to wait on a ticket being answered?


Servtec
Posts: 8
Joined: Mon Jun 02, 2008 5:07 pm

Post by Servtec »

10 hours without a response to a ticket and nobodys answering their phone - this is excellent really......
Servtec
Posts: 8
Joined: Mon Jun 02, 2008 5:07 pm

Post by Servtec »

Its now been almost 24 hours, SHAdmin is not responding and neither is Support, Resellers or Sales - and I cant ge through on the phone.
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